Donegal House, Kaikoura

The hotel offers lovely views of the gardens with bird songs in the mornings, but the small room size may not be wheelchair-friendly. The welcoming and friendly service was a highlight, although the hotel could benefit from some upgrades in both facilities and dining options.

The hotel had beautiful grounds but felt cold and damp. The room size and amenities did not match the booking description accurately. The staff had mixed friendliness and professionalism.

The hotel had a mix of positives and negatives. While the rooms were run down, dingy, and lacking final touches like dealing with issues promptly, I couldn't sleep due to noisy neighbors, and the presence of spider webs throughout was a big concern. On the bright side, the service was outstanding with friendly staff going out of their way to make us feel relaxed and welcome. The location, despite some cleanliness issues and pests, offered a beautiful backdrop and convenient accommodation. Dining options were limited, but the breakfast was decent. Overall, there are areas that need improvement, but the welcoming service and convenient location stand out.

I found the hotel to be overpriced for what it offered in terms of room quality, but the service was friendly and helpful. The location was decent if you have your own transportation, and the dining options were limited. The facilities were below average, but the hospitality of the owner was a nice touch.